Need modem/router help
Posted: Tue Dec 11, 2012 1:54 am
Hey all.. need some help here as I'm going nuts trying to figure this out.
Myself and my roommates cannot get a sustained internet connection over Wi-Fi and a hardline to the router for more than 2 minutes without it cutting in and out. I was on the phone with NetGear for 45 minutes today trying to figure it out and they were no use. We never lose connection to the router's Wi-Fi network itself, just to the internet, which is making me think it could be a problem with the modem? I'm going to hardwire straight to the modem tomorrow to see if this problem keeps occurring even then, but wanted to see if anyone had any tips for me.
Myself and my roommates cannot get a sustained internet connection over Wi-Fi and a hardline to the router for more than 2 minutes without it cutting in and out. I was on the phone with NetGear for 45 minutes today trying to figure it out and they were no use. We never lose connection to the router's Wi-Fi network itself, just to the internet, which is making me think it could be a problem with the modem? I'm going to hardwire straight to the modem tomorrow to see if this problem keeps occurring even then, but wanted to see if anyone had any tips for me.